“In the very real sense, we have two minds, one that thinks and the one that feels”
– Daniel Goleman
Suman, the head of marketing for an eCommerce development company had to make a presentation to a prospective client. She gave the details to her executive assistant Lavanya and demanded that she have the presentation ready by tomorrow morning. When Suman came the next day, Lavanya was ready with the presentation. As Suman reviewed the presentation with surgical precision her expression went from coldness to rage. She pointed out all the flaws that Lavanya had made without appreciating the effort she had put in, this left Lavanya in tears, her creativity choked and her morale dipped.
Why did Suman act in this manner?
Prashant reached home and collapsed on the sofa, completely exhausted and stressed because of the work pressures. His daughter Ananya came rushing to him to show the award she had won for the dance competition in school. She kept prodding him to look at it, but Prashant could barely open his eyes and in a fit of rage, he shouted at her. This left Ananya in tears and choking for air. Prashant’s wife came to rescue and took her to the other room.
Why did Prashant act in this manner?
Does the story resonate with you, have you faced similar challenges?
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“Tenderness and kindness are not signs of weakness and despair, but manifestations of strength and resolution.” — Kahlil Gibran
You may be a student, a professional, an entrepreneur, or a leader, in whichever phase of life you are in, one skill that plays a critical role in your success is “Emotional Intelligence”. Emotional intelligence (EQ) is a crucial skill that complements technical ability and knowledge (IQ) for success in various aspects of life. It refers to the ability to understand, manage, and express one’s own emotions, as well as perceive, empathize with, and influence the emotions of others. Here is your chance to elevate your “Emotional Intelligence” and begin your journey towards better relationships at home and workplace.
Sajid is a learning and development professional with 28 years of experience in Education, Automobile, Healthcare, and IT. He holds several certifications in learning and development from prestigious institutions.
He has headed the learning and development vertical of several leading organizations. He has trained more than 15,000 professionals and students on Leadership, First Time Managers, Customer Experience, and Entrepreneurship.
He Is The Author Of The Book “Soft Skills For Nurses”. He Has Been Awarded As The Learning Leader For The Year 2024.
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